FAQ
1. Orders & Payments
Q: How can I place an order?
A: Simply browse our website, add items to your cart, and proceed to checkout.
Q: What payment methods do you accept?
A: We accept UPI, credit/debit cards, net banking, and wallet payments.
Q: Can I cancel or modify my order after placing it?
A: No, once an order is processed, it cannot be cancelled or modified.
2. Shipping & Delivery
Q: What are the shipping charges?
A: Shipping charges vary based on order weight. Please refer to our Shipping Policy for details.
Q: How long does it take to receive my order?
A: Orders are usually delivered within X-X days depending on your location.
Q: Do you offer free shipping?
A: Yes, orders above ₹8,000 qualify for free shipping.
3. Returns & Refunds
Q: Can I return or exchange a product?
A: We do not offer returns or exchanges unless the product is damaged or defective.
Q: What should I do if I receive a damaged item?
A: Contact our support team within 2 days of receiving the item with clear images.
Q: How long does it take to process a refund?
A: If eligible, refunds are processed within 7 working days after approval.
4. Product Information
Q: Will the product color be the same as shown on the website?
A: We try to match the colors, but variations may occur due to lighting and screen settings.
Q: Are the sarees pre-checked for quality?
A: Yes, all products undergo quality checks before shipping.
5. Customer Support
Q: How can I contact customer support?
A: You can reach us via:
📞+91 6300339387